Interview Q&A
How long have you been in business?
We have been in business for thirteen years
What is your primary product or service?
Our primary service is non-warranty cell phone repair.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
We provided Nokia factory warranty cell phone repair services.
How do you differentiate yourself from other businesses in your category and area?
We have been in business longer and our technicians are factory trained.
How many locations do you have and do you have plans to expand?
Currently, we have one easily accessable location.
Provide detailed directions to your location
Felix Street is the first major intersection with I-35W just North of I-20. We are 50 yards West from the intersection of Felix Street and I-35W.
Which areas do you service?
We provide service for the Dallas/Fort Worth area plus we accept mail-in items for repair on a nationwide basis.
Who owns your company or runs daily operations?
The company is owned by Calvin Westbrook who is also responsible for the daily operation.
What are your hours of operation?
We are open from 10:00 AM until 8:00 PM everday except Sunday. We are closed every Sunday and on major holidays.