Professional Window Cleaning & Glass Repair
INT/EXT Window Cleaning, Window Pane Repair & Replacement, Pressure Washing /4200PSI, Gutter Cleaning, Construction Cleaning - Rough & Final Cleans Priced by Square Foot, Sconce and Chandiliers Cleaning, INSURED PROFESSIONALS - Members of MWCoA, IWCA, Keller Chamber of Commerce
Keywords: window cleaning, window cleaners, window repair, pressure washing, pressure washer, window washing, window washer, construction cleaning
Interview Q&A
How long have you been in business?
We have been in business since 2005.
What is your primary product or service?
Window Repair, Window Cleaning- INT-EXT, & Pressure Washing of driveways, parking lots and pool areas.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
After 24 years of restaurant work/management, discouraged by the lack of time with my family, I consulted with a friend that owned a window cleaning company. I was pleased with the opportunity for growth and service in my area. After creating a name and business plan, we never
looked back. We currently service over 2000 clients, residential & Commercial combined.
How do you differentiate yourself from other businesses in your category and area?
Pane Doctor Windows is more than just your local window cleaning operation! We are Professional Experienced Window Cleaners that are insured and owner operated. THAT makes a difference!
We are dedicated to making sure that the consumer KNOWS we are professional and that we are in business to put our customer's needs first. Here are some things to look for in a window professional:
Uniforms: If your Window Professional is really in business for the customer and wants to show they are serious about their business, they will have logoed shirts that tell you who they are and what they do. Pane Doctor Windows always arrives for bids or services in a shirt that identifies us so you don't have to guess who we are and what we do.
Logoed Vehicle: A logoed vehicle is a must if a window cleaner is serious about their business and wants to be taken seriously. It will also be a vehicle that easily holds all the the equipment needed for any given job. The vehicle should be clean of cans and debris and stocked to professionally service a home.
Insured: It is very easy to find a window cleaner...they are everywhere, however the true professional will be INSURED for your protection and theirs. The minimal recommended coverage for a professional window cleaner that handles residential and commericial accounts is $2,000,000 aggregate / $1,000,000 occurence.
Free Estimates: A true professional will offer you a handwritten detailed bid of the work you would like to have done and take the time to discuss it in detail with you. The bid should consist of more than a photocopied form with a total dollar amount. For example, a window cleaning bid should have how many windows you have, the types of windows (Double/single - up/down), the charge per window and the option of interior/exterior or both.
GUARANTEE: A true professional will guarantee their work; PERIOD. They will consistently put the customer first and be willing to make the customer happy above all things, including schedule and weather.
References: A true professional will offer references or make them readily available upon request. References are the mainstay of a true professional and they recognize the value of a satisfied customer both residential and commercial!
Owner is Accessible To The Customer: Pane Doctor Window Cleaning and Repair makes sure that our owners, Rick &/or Laura Carney are available for every bid. So when you contact Pane Doctor, you will be dealing with the owner; the one person with the most vested interest in the company. Rick will also be present on every job whether it is window cleaning, window repair, or pressure washing to make sure the work is done to our company's standards AND yours!
Professional Affiliations: To be serious about a business means a level of committment to the industry that the business operates in and a willingness to network and affiliate with organizations that represent professionalism within that industry. Pane Doctor Windows are insured qualified members of IWCA (International Window Cleaning Association), MWCoA (Master Window Cleaners of America), Keller Chamber of Commerce, Tarrant County Business Directory, Hire-Contractors.com.
Presence in Advertising: If a window cleaning company is serious about business, they will invest in it! They will make sure that their name is out there in the web searches, yellow pages, online directories and in print in local publications. They will also support and sponsor their local civic and charitable organizations in order to give back to their community.
At Pane Doctor Windows...we are serious about our business and we are serious about our clients both established and new. Hopefully we will have the opportunity to meet you soon and show you that we are Professionals in our industry!
How many locations do you have and do you have plans to expand?
One
What type of payments do you accept?
Cash, Check, Visa, Mastercard, Discover, AMEX, Visa giftcards
Which areas do you service?
All of Tarrant, Denton & Dallas Counties
Who owns your company or runs daily operations?
Rick & Laura Carney
What are your hours of operation?
8am -6pm M-F / Weekends by appointment only